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Fair Use Policy

Brdy broadband services are powered by satellite and telecommunication network operators, these network operators have to manage the flow of data over their networks, which may also be called ‘traffic’, for a number of reasons. This Fair Use Policy describes how the network operators manage traffic on their networks and assign customer data based on the Service Plan you select and dependent on whether your traffic is part of a priority or standard data allowance.

By subscribing for a service you agreed to be bound by the Brdy Fair Use Policy and by the fair use policies, network management policies and acceptable use policies of the network operators’

REASONABLE NETWORK MANAGEMENT

  • Balancing Supply and Demand. The provision of broadband services over satellite networks is a finite resource with limitations based on the satellite network’s capacity but all telecommunications networks can also face network capacity issues. To serve the greatest number of people with high speed internet, the network operators manage their individual networks to balance supply with user demand, which is impacted by such factors as service location and usage time.
  • Traffic Neutrality. The network operators treat internet traffic equally, without discrimination based on content, sender, application or service. Network management practices are deployed based on technical requirements for specific categories of traffic. These practices are applied in an “application-agnostic” manner, meaning that the treatment of traffic is independent of the content data.
  • Network Integrity. The network operators reserve the right to take additional network management measures as necessary to (1) comply with applicable laws, (2) preserve the integrity and security of the network, including but not limited to, analyzing traffic patterns to optimize services and prevent the distribution of viruses or other malicious code, and (3) prevent or mitigate network congestion on the services, including reducing speeds for some or all users.
  • Distributing Data Based on Service Plan. The network operators seek to distribute data among our users in a fair and equitable manner by (1) implementing network management policies when the demand for network resources actually exceeds supply, and (2) some network operators also allow users to choose among service plans at various price points depending on how much prioritized service is right for their needs.

FIXED SERVICES

  • Prioritised and Deprioritised Data. Depending on the service plan that you choose you may have an allocation of priority data, this will be set out in your Agreement. Priority data will be prioritised over other data. Non-prioritised data will be distributed among our users in a fair and equitable manner. If bandwidth patterns consistently exceed what is allocated to a typical residential user, the network operators may take network management measures, such as temporarily reducing a customer’s speeds, to prevent or mitigate congestion of the services. Further information about traffic management can be found on the applicable network operator’s website.
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