Frequently Asked Questions

What broadband technologies does Brdy offer?

BRDY offers a diverse range of broadband services utilising the networks of Starlink, Amazon LEO and OneWeb/Eutelsat, catering to various enterprise connectivity needs whether for fixed site or mobile use.

Yes, through our satellite broadband solutions BRDY is able to provide reliable internet service to rural and remote areas, ensuring broad coverage so long as there is a line of sight to the sky. 

Satellite broadband from BRDY offers extensive coverage and accessibility in practically any location, even whilst on the move on land or water, particularly beneficial in areas where traditional broadband infrastructure is limited or non-existent. 

Depending on which of our satellite solutions you opt for, most are designed to be quick and easy to install. For a basic Starlink installation all you need is a clear line of sight to the sky, a suitable mount for the dish, which can be either flat or pole mounted, and a router/modem positioned inside the building which will connect to the dish through a coaxal cable.  

Installation can be completed by a satellite specific installation contractor of your choosing or Brdy can facilitate this for you through our global network of certified installation partners who deliver reliable, high-quality services in some of the world’s most challenging and remote environments. From deserts to offshore platforms, our teams specialise in the reception and distribution of satellite transmissions, with particular expertise in VSAT and network integration. 

LEO (low earth orbit) systems often require installation at elevated or remote locations to ensure optimal sky visibility. Whether it’s an industrial facility, maritime vessel, oil platform, or more challenging hostile environments such as deserts. Our teams provide a turnkey solution, simplifying the installation process. 

In addition to Starlink, Amazon LEO, OneWeb/Eutelsat satellite services Brdy also offer;  

ARNI, ruggedised mobile satellite solutions for rapid deployment in emergency response, defence operations, remote industry and mission critical events. 

Netcelero i-ctrl, Secure, resilient, and always-on connectivity with firewall protection and static IP. 

Peplink, Expertly engineered routers and antennas for multi-network connectivity in remote locations or on the move.  

As an existing customer of Brdy you can contact us through raising a support ticket in our support portal. 

For new enquiries please use our contact form or call +353 1539 2734 

Can I rely on Starlink Business for critical business applications?

Yes, Starlink Business is designed to provide reliable and high-performance internet connectivity. It is suitable for various business applications, including video conferencing, cloud services, and other mission-critical tasks.

Starlink Business offers the advantage of high-speed internet access even in remote or underserved areas. It provides a reliable and low-latency connection, making it suitable for businesses that require consistent and fast internet for their operations.

Yes. Brdy customers get 24/7 ticket-based technical support through the Brdy customer portal or by email at starlinksupport@brdy.com, along with dedicated account management. Brdy can also support you with solution design, hardware selection, professional installation and activation.

Starlink Business is a service provided by Brdy UK, offering high-speed, low-latency satellite internet to businesses. While it shares the same technology as the residential service, business plans may include additional features tailored to meet the connectivity needs of businesses.

Starlink Business is designed to scale with the needs of your business. You can explore different plans and options to accommodate the growing demands for internet connectivity as your business expands.

Starlink for Mobility offers the Mobile Priority service plans and the Flat Higher Performance Starlink for customers with critical in-motion connectivity needs. This offering is ideal for mobile businesses and public sector use cases, including emergency response, trucking, buses, shuttles, mobile health clinics, and news broadcasting.

Maritime service is very similar to land service.  However, there are extra systems to ensure satellites know to communicate with a vessel as it moves into new patches of the ocean.

Mobile Priority (available on “Boats”, “Mobility” and “Maritime”) service plans are designated for in-motion use with Flat High Performance Starlink.
Mobile Regional and Mobile Global (available on “Roam” and “Maritime”) service plan users will have the ability to opt in to Mobile Priority data as you need it on a per GB basis in order to use designated Starlink hardware in motion. In-motion use of Mobile Data is limited to less than 10mph.
Approved Hardware for in-motion use:
Flat High Performance
Note: Flat High Performance Starlink is only available to be purchased in certain regions. If your account country is outside these regions, you can use your current Starlink hardware paired with the Mobile Priority data to access prioritized service globally on land and in the ocean while stationary. Customers using a Starlink that is not the Flat High Performance Starlink in motion do so at their own risk; equipment falling onto the road or off a vessel due to poor installation practices can cause serious accidents resulting in bodily injury or damage to property. Damage to the Starlink while in motion may result in a void of your Starlink warranty.
Mobile Priority data is required for ocean use.
The Mobile Priority service plan enables our fastest network speeds for consumers and can be used on the ocean and land, and is available in 50GB, 1TB, and 5TB plans.
Starting May 2023, If you exceed the allotted data on your Mobile Priority plan and have not opted in to additional Mobile Priority data, you will be unable to access the internet while on the ocean except to access your Starlink account. You will continue to have unlimited Mobile service on inland coverage (e.g., lakes, rivers). Opt-in to automatically purchase additional Mobile Priority Data by the GB to maintain connectivity on the ocean at our fastest network speeds.
If you are on the Global or Regional Mobile service plans (Roam) you will need to opt-in to Mobile Priority data or change your service plan to Mobile Priority (where available) to use Starlink on the ocean.

Movement of the vessel has little effect on connection quality, unless the motion is significant enough to point the antenna away from the sky.

The Starlink specs below include the Starlink, WiFi router, power supply, and cables.
Starlink Standard Actuated power specifications:
Average: 50-75W
Idle: 20W
Starlink Standard power specifications:
Average: 75-100 W
Idle: 20W
High Performance and Flat High Performance power specifications:
Average: 110-150W
Idle: 45W​
The power utilization can vary depending on the temperature, location, and utilization of the Starlink.
Note that the specs are based on AC input power averages. The power utilization can vary depending on the temperature, location, and utilization of the Starlink. Starlink for RVs does not come with a mobile power source (e.g., generator).

The Starlink dish and power supply are water jet and dust resistant. The dish and power supply have a rating of IP56.

The Starlink WiFi router is designed for indoor use. It is dust and splash resistant with a rating of IP54.

IEC 60529 – Degrees of protection provided by enclosures (IP Code)

Code

Level

Meaning

First Digit – Solid Particles

5

IP5X – Dust-protected. Ingress of dust is not entirely prevented, but it must not enter in sufficient quantity to interfere with the safe operation of the equipment.

Second Digit – Liquids

4

IPX4 – Splashing of water. Water splashing against the enclosure from any direction shall have no harmful effect.

Second Digit – Liquids

6

IPX6 – Powerful water jets. Water projected in powerful jets against the enclosure from any direction shall have no harmful effects.

Starlink provides two IP policies, “default” and “public”. The default IP configuration is Carrier Grade Network Address Translation (CGNAT) using private address space assigned to Starlink clients with DHCP from the 100.64.0.0/10 network. Network Address Translation (NAT) translates between Starlink private and public IPs. 
The Starlink public IP policy is an optional configuration available to Priority and Mobile Priority customers. A public IP is reachable from any device on the internet and is assigned to Starlink network clients using DHCP. While we do not provide a static IP option at this time, we utilize a reservation system so that the public IP address is reserved even when your Starlink is turned off or rebooted. Our system is dynamic where moving the Starlink to another location and Starlink software updates may cause the public IP to change. Starlink does not currently offer the ability for Standard or Mobile customers to receive a public IP. The public IP option can be enabled from the account dashboard. See instructions here.
Each Starlink is allocated one IPv4 address and delegated a /56 IPv6 prefix for network clients. All Starlink network clients are assigned an IPv6 address. IPv6 is supported on all Starlink routers.
The default IP policy using CGNAT blocks all inbound ports. Customers requiring inbound ports should consider products with a public IP option. The following outbound ports are blocked for all customers per information security best practices: TCP/25 (SMTP) and TCP/445 (SMB).
As Starlink continues to expand and upgrade our global internet service infrastructure and rollout new capabilities, some users may see different IP address behaviour (for example, publicly routable addresses, IPv6, non-CGNAT).
Coastal Waters: Starlink for maritime use should only be used in territorial waters where licensing is either held by SpaceX or the end user.
FCC Authorization Notice: Federal Communication Commission authorization to Starlink for in-motion services in the United States has been granted on a non-interference protected basis, i.e., unprotected basis with respect to operations in the 12.2-12.7 GHz band. Therefore, Starlink’s in-motion operations, including for vessels, must accept any interference received from both current and future services authorized in the band – even if such interference causes undesirable operations for Starlink Services and its customers. Starlink in-motion Services must not cause harmful interference to any authorized service in the band, whether licensed or not.
Land: All areas labelled as “Available”, “Waitlist”, or “Coming Soon” on the Starlink Availability Map are considered land regions. Regional Mobile plans can be used on land within your continent (see continent map), while Global Mobile plans can be used on land anywhere Starlink has service around the world.
Ocean: All areas coloured as black on the Starlink Availability Map are considered ocean regions, including islands unless they are labelled “Available”, “Waitlist”, or “Coming Soon”. Only Mobile Priority Data can be used on the ocean, including on these unlabelled islands. Use in local territorial waters, is contingent on government approval.

Starlink is available for use in international waters around the globe with applicable service plans. Coverage in local territorial waters and in motion for land is contingent on government approval.

Starlink for territorial waters or in motion land use is available in the following countries:

  

Antarctica

Japan*

Australia*

Jersey

Austria*

Kenya*

Bahamas*

Latvia

Barbados*

Lithuania

Belgium*

Luxembourg

Benin*

North Macedonia

Brazil

Malawi*

Bulgaria

Malaysia*

Canada*

Maldives*

Chile*

Malta

Christmas Island*

Martinique

Cocos (Keeling) Islands*

Mayotte

Colombia*

Netherlands*

Costa Rica*

Mexico*

Croatia

Mozambique*

Cyprus*

New Zealand*

Czech Republic

Norfolk Island*

Denmark

Northern Mariana Islands*

Dominican Republic*

Norway*

Estonia

Panama*

Finland

Peru*

France*

Philippines*

French Guiana

Poland*

Georgia*

Portugal*

Germany*

Puerto Rico*

Greece

Romania

Guadeloupe

Saint Barthelemy

Guam*

Saint Martin

Guatemala*

Slovakia

Guernsey

Slovenia

Haiti*

Sweden

Heard Island and McDonald Islands*

Switzerland*

Iceland

Trinidad and Tobago*

Ireland*

US Virgin Islands (USVI)*

Isle of Man

United Kingdom*

Italy*

United States*

Jamaica*

Zambia*

*Location offering Starlink for business use.

How satellite broadband works

Satellite broadband is an internet connection delivered via satellites rather than underground cables. Because it does not depend on fixed-line infrastructure, it works in places fibre and cable cannot reach, including rural and remote premises.

For a fuller explanation, read our plain-English guide to satellite broadband.

Your dish sends and receives data via a satellite, which relays it to a ground station connected to the internet backbone. Modern low Earth orbit (LEO) satellites orbit far closer to Earth than older geostationary satellites, which makes the connection fast enough for video calls, cloud applications and everyday business use.

There is no difference in what you can do with it. Satellite internet is broadband, delivered from the sky instead of through cables in the ground.

Yes. A satellite connection uses a dish plus a router, and you connect your devices over normal Wi-Fi. Brdy can supply all the equipment you need to get connected.

For example, a typical Starlink Business package may include a Starlink dish, power supply, router and the cables and mounting equipment needed to get your service up and running. The exact hardware depends on your contract, chosen service and use case, and the Kit Specifications documents in the Support & Marketing tab of your Brdy customer portal list what comes in the box.

A dish with a clear view of the sky, a router and a power supply. No phone line, cable connection or existing infrastructure is required.

Your realistic options are 4G or 5G routers, fixed wireless, or satellite broadband. Satellite is the only one whose availability does not depend on local mast or infrastructure coverage, which is why it is the default answer for many rural premises.

It works anywhere with a clear view of the sky inside the network’s coverage area. Coverage follows the satellite footprint rather than street cabling, so it does not depend on your distance from an exchange or mast. Brdy can confirm the right service and hardware for your location.

Speed and latency

Modern satellite broadband can deliver speeds comparable to many fixed-line services.

For example, Starlink currently states expected speeds of 135 to 310 Mbps download and 20 to 44 Mbps upload for its Priority service plans, which are designed for high-demand users including businesses.

Actual speeds vary with location, network demand, time of day and service plan, so they are not guaranteed.

Low Earth orbit (LEO) satellite broadband has much lower latency than traditional geostationary satellite services because the satellites orbit much closer to Earth.

Typical Starlink latency is 25 to 60 ms on land, which suits video calls, browsing, cloud applications and most everyday business use. It can exceed 100 ms in some very remote locations such as open ocean, and actual latency varies with location and network conditions. Our article on how close LEO satellite is to fibre covers this in more detail.

Upload is slower than download on satellite broadband, as it is on most connections. Starlink Business Priority plans currently offer expected upload speeds of 20 to 44 Mbps, and the upload range is the same across Priority data allowances rather than rising with a bigger plan.

That is plenty for video calls, cloud documents and everyday use. If your work is upload-heavy, such as large file transfers, continuous CCTV or live video, size your setup on upload rather than the headline download figure.

Yes. Current satellite services handle video calls, HD streaming, cloud applications and remote working comfortably, with typical latency of 25 to 60 ms on land.

Satellite capacity in an area is shared, so speeds can vary at busy times, in the same way cable and mobile networks do.

Under Starlink’s Fair Use Policy, Priority data is given network precedence over Standard and Mobile data, so Priority plan users see faster and more consistent speeds when the network is busy. Starlink Business plans from Brdy are built on Priority data allowances.

Once your Priority data allowance is used up, speeds drop to around 1 Mbps download and 0.5 Mbps upload. The connection keeps working at that reduced speed, and you can restore full speed by buying extra data blocks through your Brdy customer portal.

Yes. Satellite broadband can support multiple users, devices and an entire business site from a single connection. Starlink Business Priority offers expected download speeds of 135 to 310 Mbps, which suits everyday business activity across many users and devices.

There is no fixed maximum number of users. Capacity depends on your bandwidth and how heavily each person uses the connection. For larger or higher-demand sites, Brdy can provide higher-capacity plans or bond multiple connections to increase bandwidth and resilience.

Yes. VoIP and cloud phone systems work over satellite broadband, and voice uses very little bandwidth.

The Starlink router does not offer user-configurable Quality of Service (QoS), so voice traffic cannot be prioritised from the Starlink app. The Peplink routers and Netcelero i-ctrl that Brdy supplies fully support QoS and voice prioritisation for VoIP.

Check that your dish has a clear, unobstructed view of the sky, position your router centrally, and use wired connections for devices that need consistently high performance.

Persistent speed issues can be caused by obstructions, equipment setup or other service factors. As a Brdy customer you have 24/7 ticket-based support, and our team can diagnose most issues remotely. Email starlinksupport@brdy.com or raise a ticket through your Brdy customer portal.

Reliability and weather

Yes, with caveats. Heavy rain or snow can briefly reduce speeds, but modern satellite systems keep weather-related outages rare and short. Wind does not affect a properly installed dish.

Satellite broadband is a resilient alternative to fixed-line connectivity because it does not depend on local street cabinets or buried cables, which reduces exposure to cable theft, damaged infrastructure and roadworks.

Starlink’s eligible Priority service plans include a 99.9% network availability Service Level Agreement (SLA). Starlink operates a large constellation of low Earth orbit satellites, and terminals switch between satellites automatically to maintain a stable connection.

As with any connectivity service, performance can be affected by installation, obstructions and environmental conditions.

Satellite failover is a strong backup because it shares no infrastructure with your primary line. If the street cabinet, exchange or cable route fails, satellite is unaffected. All of Brdy’s connectivity services can be used as part of a backup or failover solution.

Yes, when the right networking equipment is in place. Brdy can provide failover-capable routers and managed networking, including Peplink and Netcelero i-ctrl, which switch traffic to the satellite connection automatically if the primary line fails.

Brdy can also integrate satellite connectivity into existing network and SD-WAN setups. For business-critical connectivity, failover should be tested regularly so the backup is ready when it is needed.

Comparing your options

Fibre is often the best primary connection where reliable full fibre is already available. Satellite broadband comes into its own where fibre is unavailable, too slow, impractical to install or would mean a long wait for infrastructure.

It doesn’t have to be a choice between the two. If a fibre connection is disrupted by damaged cables, local faults or roadworks, a satellite connection provides an independent route to the internet that does not rely on the same terrestrial infrastructure. For businesses where connectivity is critical, fibre as the primary connection with satellite as a backup gives greater resilience.

If you can get full fibre at your premises, it is a strong primary connection, and satellite can serve as a failover or backup service alongside it. If you cannot get full fibre, satellite broadband is often the fastest connection available, with no wait for infrastructure to be built.

It depends on signal. A strong 5G signal can outperform satellite, while a weak rural 4G signal usually cannot. Satellite performance does not vary with distance from a mast, which is the deciding factor at many rural premises.

Cable is usually the better choice where it is available. Satellite exists for the premises that cable and fibre do not reach, so the real question is availability rather than a head-to-head speed test.

Satellite broadband typically costs more per month than standard business fibre where a good fibre connection is already available. For example, Brdy’s Starlink Business Priority plans currently start from £46 per month for 50GB of Priority data.

The comparison changes for businesses in rural, remote or hard-to-connect locations, where the alternatives are 4G or 5G, waiting for new fixed infrastructure, or a dedicated leased line. Satellite can be deployed without extending fibre to the premises, avoiding long installation times and potentially significant infrastructure costs. The best-value option depends on your location, required speeds, data usage and resilience needs.

Starlink is the satellite network and connectivity service operated by SpaceX. Brdy is an authorised reseller of Starlink, which means we provide Starlink services alongside additional support, expertise and account management to help businesses get the right connectivity solution.

Rather than simply supplying the service, Brdy supports customers with solution design, hardware selection, professional installation, activation, ongoing account management and 24/7 ticket-based technical support. Customers also have the Brdy customer portal for visibility and control over their services.

Brdy is not limited to a single satellite network. We are also an authorised reseller of other satellite services, including Eutelsat OneWeb, so we can recommend a solution based on your location and use case, and you can work with one connectivity partner across several satellite technologies.

Starlink is owned and operated by SpaceX. Businesses can buy Starlink directly or through an authorised reseller such as Brdy, which adds solution design, installation, account management and 24/7 support.

Eutelsat OneWeb is a low Earth orbit satellite network that is sold through authorised partners rather than direct to consumers. Brdy is an authorised OneWeb reseller, so businesses can get OneWeb connectivity through Brdy.

Yes. Brdy provides business satellite broadband through leading networks including Starlink and Eutelsat OneWeb, with solutions tailored to your location and requirements.

Options include a 99.9% network availability SLA on eligible Starlink Priority plans, public IPv4 addressing, static IP through Netcelero i-ctrl, backup and failover connectivity, and 24/7 priority support. Satellite can be your primary connection or sit alongside fibre or 4G and 5G for extra resilience, and Brdy can provide the hardware, professional installation and ongoing management.

Cost, data and contracts

The cost depends on the service, data allowance, hardware and level of support you need. As an example, Brdy’s Starlink Business Priority plans currently start from £46 per month for 50GB of Priority data, with higher allowances available.

Brdy can provide a complete package, including the Starlink hardware and router, delivery, professional installation and ongoing support, with 24/7 priority support, the Brdy customer portal and dedicated account management. Contract terms are flexible, and because every deployment is different, we recommend the right combination of plan, hardware and installation for your use case and give you a clear quote before you commit.

Starlink Business plans are built around a Priority data allowance, starting at 50GB a month, rather than unlimited full-speed data. Once the allowance is used, the connection stays on at around 1 Mbps download and 0.5 Mbps upload, and you can buy extra Priority data through your Brdy customer portal at any time.

Brdy will recommend the allowance that fits how your site uses the connection.

It varies by provider and plan, typically from rolling monthly to 12 or 24 months. Brdy offers flexible contract options across its Starlink Fixed Site, Mobility and Maritime plans, including monthly, annual and multi-year terms, and terms can be tailored to your service. Speak to our team to confirm the minimum term for your chosen package.

With Brdy, you own the kit from day one.

Cancellation terms depend on your contract and are set out in full in Brdy’s terms and conditions. Business contracts typically have different cancellation terms from consumer ones, so check the minimum term for your package before you sign.

Satellite does not depend on a line at a specific address, so in most cases the service moves with you. Starlink does not charge a transfer or relocation fee when you change your service address and move your own equipment through your account dashboard.

Before you move, check that the new site has a suitable mounting position and a clear view of the sky.

Brdy customers have 24/7 ticket-based support. Raise a ticket through your Brdy customer portal or email starlinksupport@brdy.com. Our support team can diagnose many connectivity issues remotely and help get your service back online as quickly as possible.

Getting connected and installation

Call Brdy on +353 1 539 2734 or use our contact form, and our team will guide you through the process, from understanding your requirements to recommending the right service plan and hardware for your location and use case.

Once your package is confirmed, you can have it professionally installed through Brdy’s network of installation partners or, where appropriate, install it yourself. No phone line or existing fixed broadband connection is required. Delivery currently takes 24 to 48 hours in the UK and 4 to 5 days in the EU, depending on the country, and customers are generally activated within hours of delivery.

It depends on the hardware and location. Many portable and ground-level Starlink setups can be self-installed: the Starlink app guides you through finding a suitable position, connecting the equipment and getting online, although the first connection after powering on can take up to 30 minutes.

For roof-mounted equipment, installations at height or more complex business setups, Brdy can arrange professional installation through its network of certified installation partners. An engineer will assess the site, choose the best dish position and mount, route the cabling and make sure everything is working. Costs vary by site, so Brdy will quote for your installation.

Yes, a clear view of the sky is essential, and it is the biggest single factor in how well the service works. Use the Check for Obstructions tool in the Starlink app to scan the sky with your phone camera from the exact height and spot of your planned setup.

The dish needs a clear view of the sky down to roughly 20 degrees above the horizon in most directions, across the full 360 degrees rather than one fixed point. As a rule of thumb, tall trees or buildings should ideally be twice as far away as they are tall if they sit to the north, and at least as far away as they are tall to the south, east or west.

Usually not for a standard dish, which is generally covered by permitted development rights, subject to limits on size, number and position. Restrictions are tighter on flats, in designated areas and where a dish would face a highway, and the rules differ across England, Scotland, Wales and Northern Ireland, so check with your local planning authority if in doubt.

Starlink Business dishes are compact, typically around 60cm by 40cm for fixed-site installations. Larger Performance hardware is available for more demanding, mobile and maritime use, and exact dimensions depend on the hardware selected.

It depends, so check before ordering. Listed building consent is usually required for anything fixed to a listed structure, and permitted development rights are restricted in conservation areas, national parks and areas of outstanding natural beauty. A common solution is a ground or outbuilding mount out of public view, and Brdy supplies a full range of mounts and accessories. Speak to your conservation officer early.

Yes, though in most cases you will need the landlord’s written consent before fixing anything to the outside of the building. A position that avoids drilling is often easier to get agreed, and Brdy supplies a full range of mounts and accessories to suit different sites.

Yes. Brdy offers portable and mobility satellite broadband for temporary sites, vehicles, vessels and other operations that need connectivity away from a fixed location. For temporary or frequently changing sites, the Starlink Mini is a compact, portable option, subject to coverage and the right service plan. Brdy also offers dedicated Starlink Mobility and Maritime solutions.

There is an important difference between portable use while stationary and use while moving. In-motion connectivity requires the appropriate Starlink service plan and compatible hardware, and Brdy can recommend the right combination for your needs.

Coverage

Starlink is available across the UK and Ireland, including premises with no fibre or cable options. What matters at your site is a clear view of the sky. Contact Brdy with your location and we will confirm the right service and hardware.

Brdy serves business customers in the UK, Ireland, France, Germany, Italy, Spain, Portugal, Greece, Hungary and Poland, with Australia launching soon.

Yes. Brdy serves Ireland alongside the UK and many other European countries. Ireland packages start at €64 ex VAT per month for 50GB of Priority data.

Yes. Starlink is available across the entire Scottish Highlands. The Highlands are one of the strongest use cases for satellite broadband in the UK, because terrain and low population density make fixed network rollout slow and expensive. The practical checks are a clear view of the sky, which glens can restrict, and a reliable power supply.

Yes. Brdy is available across Wales. Mid Wales, Eryri, Powys and the rural west have well-documented fixed broadband gaps, and satellite is a common answer where fibre is not planned. Valleys and dense woodland can block the sky view, and national park designations may affect where a dish can be mounted.

Yes. Starlink is available across Northern Ireland and is used in rural areas where fixed options are limited. Northern Ireland has had significant fixed broadband investment, so check what fibre is available at your address first. Satellite is the answer for premises the rollout does not reach.

Yes. Starlink is available across Cornwall and Devon. The South West has many scattered rural properties, farms and coastal sites where fixed broadband is slow or absent. Check for tree cover and valley locations that limit the sky view, and factor coastal exposure into the mounting position.

Yes. Starlink satellite broadband is available across the UK and can be used on islands including Skye, Orkney, Shetland and the Isles of Scilly. Satellite delivers the same service to an island as to the mainland, with no undersea infrastructure involved. Wind loading on the mount and hardware delivery times to islands are the practical considerations.

Security, IP addresses and VPNs

Yes. Brdy can provide static IPv4 addressing for satellite connections through its managed networking solutions, including Netcelero i-ctrl. A static IP is useful for remote site access, VPNs, CCTV, hosted services and IP allow-listing.

Static IP is not included as standard with every satellite plan, so speak to Brdy when ordering to confirm the right setup and pricing.

Not a true static IP. Starlink Priority plans can provide a public IPv4 address that is routable and bypasses CGNAT, which covers most remote access needs. The address is assigned by DHCP and can change, for example after a relocation, certain network events or a long period offline. For a fixed address, Brdy supplies static IP through Netcelero i-ctrl.

CGNAT, or carrier-grade NAT, means many customers share one public IP address. It does not affect browsing or streaming, but it blocks inbound connections, so remote access to a camera system, NAS or VPN server from outside may not work.

Starlink Business uses CGNAT by default, but Priority plans include the option to enable a public, dynamically assigned IPv4 address. Where you need a fixed address, Brdy can add a static IP.

Yes. Standard business VPNs work over satellite broadband. The Netcelero i-ctrl and Peplink routers sold by Brdy also offer built-in VPN capability. If an older corporate VPN behaves oddly, ask your IT team to review its timeout settings.

Regulation and funding

Ofcom regulates communications providers serving UK customers. Brdy complies with Ofcom’s codes for internet service providers.

Project Gigabit is the UK government programme subsidising gigabit-capable broadband in areas commercial rollout will not reach. Whether it reaches your property depends on your area’s contract and delivery timetable, and some very hard-to-reach premises are not in scope.

Satellite is often the practical answer while you wait, or where a property sits outside the plans. Our article Waiting for Project Gigabit covers what businesses can do in the meantime.

Agriculture and farms

Satellite broadband is usually the only full-speed option for farm premises beyond the reach of fibre. It supports precision agriculture tools, IoT sensors, CCTV and office use. See our agriculture solutions.

Yes. Sensor networks, weather stations and camera systems have modest bandwidth needs, well within satellite capacity, and they are designed to tolerate latency. Brdy also offers dedicated IoT connectivity.

Yes, for the data side of precision farming. Satellite broadband can carry yield maps, soil sampling data, telematics uploads and machine software updates from the yard, and it can carry RTK correction services delivered over IP.

It is not a replacement for the GNSS positioning signal itself, which comes from separate satellites, and coverage across open fields depends on where the terminal sits.

Satellite broadband is usually the quickest option, because it needs no trench, no pole and no cable back to the farmhouse. A terminal mounted on or near the building with a clear view of the sky serves that building directly.

Where several buildings need connecting, a Peplink router with access points can spread one connection across the site.

Yes. Satellite broadband supports remote-viewing CCTV and security systems, which makes it useful for farms and rural sites where fixed connectivity is limited. Starlink Business Priority plans currently offer expected upload speeds of 20 to 44 Mbps, but the number of cameras you can support depends on their resolution, bitrate and how footage is sent.

Recording locally to an NVR and streaming remotely when needed uses far less data than continuously uploading several HD feeds. Brdy can recommend the right Priority data allowance and network setup for your cameras.

Yes. Calving cameras, barn sensors and remote water or feed monitoring all run over satellite broadband, and their low data volumes suit it well. The practical requirement is that the connection stays up overnight through calving or lambing, so power resilience at the building matters as much as the connection. Consider a UPS for the router and terminal.

Most need reliable card payments, a booking system and guest Wi-Fi rather than raw speed, and satellite broadband can carry all three where there is no fibre. Card terminals and tills use very little data, so the bigger question is how many guests are online at once. Each package is recommended case by case by Brdy’s business development managers.

Yes. Rural Payments Agency submissions, cattle movement reporting and other Defra online services are lightweight web forms, well within what satellite broadband handles. File early rather than on the closing date, and if anything goes wrong, Brdy’s support is available 24/7.

Construction sites

Yes. Satellite broadband connects greenfield, temporary and remote construction sites without waiting for fixed infrastructure. Brdy offers Starlink hardware suited to construction, with roof, wall, pole and ground mounting options depending on the site and how permanent the installation needs to be. The terminal needs power and a clear view of the sky.

For temporary deployments, equipment can be installed on or around a site cabin or compound and relocated as the project progresses. See our construction solutions.

Satellite is normally far quicker than a fixed line, because there is no civils work, no wayleave and no lead time from a network operator. Timing mostly depends on shipping: delivery currently takes 24 to 48 hours in the UK and 4 to 5 days in the EU, depending on the country, and customers are generally activated within hours of delivery.

Yes, in most cases. A single connection can be shared across a site office, welfare unit and cabins using Wi-Fi access points or a small local network. A site running video calls and cloud drawings needs more headroom than one doing email, so Brdy’s business development managers size each compound case by case.

Yes. Site security cameras, plant telematics and remote tower monitoring all work over satellite broadband. Cameras rely on upload, and Starlink Business Priority plans currently offer expected upload speeds of 20 to 44 Mbps. Recording locally and streaming on motion alerts is far more efficient than continuous streaming.

Brdy offers add-ons such as Peplink routers and Netcelero i-ctrl for static IP capability, which camera systems often need for remote access.

Yes. Satellite broadband suits temporary and short-term sites because it can be deployed quickly without waiting for permanent infrastructure. Brdy offers flexible contract options, including monthly, annual and multi-year terms, and the equipment can be relocated and reused as projects move between sites.

It can, but this is where satellite is most stretched, because large BIM models and raw drone survey data are heavy uploads. To sustain high-throughput transfers, businesses need Local Priority, Global Priority or Dedicated Service tiers (see Starlink’s Enterprise Plan Descriptions).

Scheduling large transfers overnight, compressing files and syncing only changed data rather than whole models also makes a real difference.

Events, festivals and temporary sites

Yes. Satellite broadband is a standard way to connect a field, showground or car park where no fixed line exists. The terminal needs power and a clear view of the sky, and it can be sited on a production cabin, trailer or mast. Mobile networks often congest once a crowd arrives, which is a common reason events add satellite. Brdy designs each event setup case by case; see our events solutions.

Yes. Satellite broadband supports card terminals, EPOS systems and ticket or accreditation scanners, which makes it suitable for events without reliable fixed connectivity.

Brdy can also provide network segmentation and traffic prioritisation, keeping payment and ticketing traffic separate from public, guest or crew internet use, and can design a managed network for more complex events.

Not as public Wi-Fi for a whole crowd. A single satellite connection is sized for site operations such as payments, ticketing, production and staff, not for thousands of people streaming at once. Public Wi-Fi at that scale needs dedicated capacity and many access points, and being clear about this upfront avoids a bad event day.

Yes. Starlink Business Priority plans currently offer expected upload speeds of 20 to 44 Mbps, which supports many live streaming requirements. Speeds are not guaranteed, so professional broadcasts that need a guaranteed bitrate may need additional or bonded connectivity. Brdy can recommend the right setup for your stream quality and redundancy.

It depends on the site. A temporary fixed line into a field can be very expensive because of the civils work involved, and satellite usually beats it. Bonded 4G can be cheaper where mobile coverage is genuinely good, but that coverage often collapses once a crowd arrives. Brdy quotes each event individually.

Energy, utilities and remote infrastructure

Yes. Wind farms, solar farms and substations are often sited exactly where fixed networks are not, and satellite broadband connects them with no cable run. It suits monitoring, remote access and site staff connectivity. Where a site is safety-critical or has contractual availability targets, check those against the service on offer.

Yes for most monitoring and telemetry. SCADA polling, sensor telemetry and remote asset data are low bandwidth and tolerate satellite latency well. Starlink latency is typically 25 to 60 ms on land, and can exceed 100 ms in some very remote locations.

Control functions that need deterministic, low-latency response should be assessed individually, because fixed or private networks remain the preference for real-time control.

Yes, particularly with the right remote management and resilience tools. Brdy offers Netcelero i-ctrl and Peplink, which provide remote monitoring and diagnostics, secure remote access and automatic failover across multiple connections, so many issues can be handled without an engineer visit.

For critical unmanned sites, Brdy can also design connectivity with out-of-band or secondary network options as an alternative route if the primary connection fails.

It can. Satellite provides genuine route diversity because it does not rely on the same physical infrastructure as fibre or other fixed lines. Brdy offers Starlink Priority plans with a 99.9% network availability SLA, alongside managed solutions with automatic failover, firewall protection, VPN connectivity and secure remote access.

Whether satellite meets a specific availability target, security standard or operational requirement depends on the application, and Brdy can assess these and design a resilient solution around them.

Yes, and Brdy has supplied connectivity to water and utility sites. These sites are typically rural, unmanned and beyond fixed network reach, which is the classic satellite use case. Telemetry, flow monitoring, alarms and remote access all work over satellite. The terminal needs a clear view of the sky and may need mounting away from tanks, buildings or tree cover.

Yes. Satellite broadband keeps remote crews connected at temporary sites or from support vehicles, so they can access job systems, upload photos and communicate where fixed or mobile coverage is limited. Brdy offers the portable Starlink Mini and vehicle-mounted Starlink solutions for in-motion connectivity.

Dedicated lone worker devices may use mobile or satellite messaging networks of their own, while Brdy provides the broadband connection behind wider crew communications and operational systems.

Holiday lets, glamping and hospitality

Yes, and it is one of the most common rural hospitality uses. Satellite broadband gives a let or glamping site usable guest Wi-Fi where no fixed line reaches. Set expectations in your listing so guests know what the connection does well. Brdy recommends a setup for each site case by case.

Size on peak use rather than a headline figure: for a single cottage that usually means a few simultaneous video streams, browsing and video calls. Starlink Business plans are organised by Priority data allowance rather than separate speed caps, so the choice is mostly about how much data your guests use, and Brdy will recommend the right plan case by case.

Often yes, with the right local network. One connection can feed several pods through outdoor access points or a mesh, so you do not need a terminal per pod. The limits are distance, line of sight between buildings and how many guests are online at once, and Brdy plans multi-unit sites case by case.

Brdy can provide managed networking that separates guest Wi-Fi from your business network, prioritises critical traffic and applies bandwidth controls, so essential systems such as bookings, card payments and smart devices come before guest browsing and streaming.

Starlink Business plans have defined Priority data allowances rather than being simply unlimited, so Brdy can also recommend the right data plan for your expected guest use.

Yes. Smart locks, keyless entry, heating controls and property management systems need relatively little bandwidth. For critical systems such as guest access, keep an offline backup method in case connectivity or power is lost.

Brdy customers have 24/7 ticket-based support. Email starlinksupport@brdy.com or raise a ticket through your Brdy customer portal.

Yes for the operational side. Card payments, tills, bookings, back office and staff use are all comfortably within satellite capability, and a rural venue with no fibre has few alternatives. Guest Wi-Fi for a full wedding party is more demanding and should be sized deliberately.

Keep payments on a separate network from guest Wi-Fi. Brdy offers multi-network support with Netcelero and Peplink hardware and sizes each venue case by case.

Vehicles, motorhomes and touring

Yes. Satellite internet is a practical way to stay connected in a motorhome or caravan where campsite Wi-Fi is poor and mobile signal is patchy. You need somewhere to mount or stand the terminal with a clear view of the sky, plus a power supply that can handle it. Brdy recommends the hardware and plan case by case; see Starlink Mobility.

Yes, with the right hardware and service plan. Brdy offers Starlink Mobility solutions for in-motion connectivity, using compatible vehicle-mounted hardware and Mobile Priority plans.

Standard fixed-site equipment should not be assumed to support use while moving. Both the hardware and the plan must be approved for in-motion use, and availability is subject to local regulations.

Both are available. Brdy offers portable Starlink hardware, including the Starlink Mini, which you set up when you arrive and position for the clearest view of the sky. For a permanent setup, Brdy also provides vehicle-mounted solutions, including roof-mounted hardware for compatible in-motion services. The best option depends on whether you need connectivity only when parked or while travelling.

It depends on the sky view. Satellite needs a clear, unobstructed view of the sky, so a wooded pitch or a steep-sided valley can block or interrupt the signal. A longer cable lets you move the terminal to a clearer spot: the standard Starlink cable is 45m, and for the Starlink Mini, Brdy supplies 15m Ethernet and 15m or 30m DC power cables.

It depends on your service plan. Regional mobile plans can be used on land within your continent, while global mobile plans can be used on land anywhere Starlink has service. Check your plan before you travel, and see Starlink Mobility for the options Brdy offers.

No Starlink Business kit ships with a 12V power supply as standard, but you can run a Starlink Business service plan on 12V DC power with the right setup. Satellite terminals draw more power than a phone or mobile router, so check the draw against your battery capacity before relying on it off grid.

Emergency response and business continuity

Yes. Satellite is one of the few options when local infrastructure is damaged or absent, because it does not depend on ground networks in the affected area. It supports command posts, welfare centres and coordination between teams. The practical constraints are power, a clear view of the sky and having hardware ready rather than ordered after the event. Brdy’s ARNI ruggedised kits are built for rapid deployment.

Fast, if the hardware is already on hand. Activation usually takes less than an hour, and Business and Enterprise customers (excluding Aviation) can pause their service when it is not needed. If hardware has to be shipped after an incident, delivery becomes the bottleneck rather than the technology.

Not on its own. The satellite terminal and router need power, so a power cut takes the connection down just as it would any other broadband. The advantage over fixed lines is that satellite is unaffected by damage to local cables and exchanges.

Brdy’s ARNI products include battery power. For other setups, pair the connection with a UPS or generator.

Yes. Business and Enterprise customers (excluding Aviation) can pause their service when it is not needed and reactivate it, usually within an hour. Whatever the setup, test your backup regularly, because a backup nobody has tested is not a backup.

Yes, subject to their own procurement and security requirements. Satellite gives field teams connectivity where mobile coverage is absent or congested, and it is used for incident command, welfare provision and coordination. Service levels are agreed with each customer.

Rural schools and community buildings

Yes. Satellite broadband is a workable option for rural schools facing a long wait, because it does not depend on a rollout timetable reaching the site. It needs a clear view of the sky and a mounting position, usually on a roof or outbuilding. Fibre is still the better answer where it exists or is genuinely imminent, and Brdy advises each school case by case.

Browsing, cloud documents and research across a class are usually fine. Speed depends on location, as with all Starlink connections, and thirty pupils streaming video or downloading large files at once is where any single connection struggles. Caching, staggered device use and local file storage all reduce the load.

Yes. Starlink Business works with educational filtering services and third-party school network infrastructure. Filtering is usually a separate layer provided by a filtering service or firewall on the school network, which is how schools in England meet Keeping Children Safe in Education expectations, and that works over satellite as it does over fibre.

Yes, within limits. Starlink permits public Wi-Fi provision, but only on its Priority (Business) plans, and data is not entirely unlimited, as Starlink manages usage under its Fair Use Policy. Set per-device bandwidth limits so one user cannot dominate, and keep any booking or payment system on a separate network.

Mostly yes. Cloud platforms and school management information systems work well over satellite. Timed online assessments are the area to plan for, because a brief interruption during an exam matters more than during a lesson, so check the assessment provider’s requirements and keep a fallback plan. Brdy support is available 24/7.

Maritime

Yes. Brdy offers Starlink Maritime for boats and vessels, providing high-speed satellite connectivity both in port and while in motion at sea. Brdy can supply suitable maritime hardware, including Starlink’s Performance hardware, designed for demanding environments and in-motion use. Coverage is available across coastal and international waters, depending on your service plan and operating area.

An antenna installed on the vessel communicates with satellites overhead and keeps the connection as the vessel moves. Brdy’s Starlink Maritime service provides near-global coverage across the world’s oceans and waterways, including international waters, so connectivity does not depend on being close to shore.

Brdy offers Local and Global Priority plans for maritime use, with the right hardware for in-motion connectivity. Coverage in territorial waters is subject to local regulatory approval. See our maritime solutions.