{"id":2911,"date":"2023-07-11T15:10:10","date_gmt":"2023-07-11T15:10:10","guid":{"rendered":"https:\/\/dev3.huskycrm.co.uk\/?page_id=2911"},"modified":"2023-10-09T18:07:52","modified_gmt":"2023-10-09T16:07:52","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/brdy.com\/it\/en\/complaints-procedure\/","title":{"rendered":"UK Complaints Procedure"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2911\" class=\"elementor elementor-2911\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2709fba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2709fba\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-06f2a20\" data-id=\"06f2a20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6e1302e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e1302e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-60d81eb\" data-id=\"60d81eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ca2e82 eael-dual-header-content-align-center elementor-widget elementor-widget-eael-dual-color-header\" data-id=\"9ca2e82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-dual-color-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"eael-dual-header\">\n\t\t\t\t<h2 class=\"title eael-dch-title\"><span class=\"eael-dch-title-text eael-dch-title-lead lead solid-color\">Procedure per i reclami<\/span> <span class=\"eael-dch-title-text\">reclami<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd0c362 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dd0c362\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-275afc2 elementor-widget elementor-widget-text-editor\" data-id=\"275afc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"s3\">Il Cliente pu\u00f2 presentare un reclamo via e-mail all&#8217;indirizzo <\/span><a href=\"mailto:info@brdyservice.it\"><span class=\"s4\">info@brdyservice.it<\/span><\/a><span class=\"s3\"> o alla nostra PEC open-sky@pec.it<\/span><span class=\"s3\">, indicando nello stesso i propri dati, il codice identificativo del cliente, il Prodotto a cui il reclamo si riferisce e il motivo del reclamo. Open Sky fornir\u00e0 una risposta al Cliente entro 45 giorni dal ricevimento del reclamo.<\/span><\/p><p><span class=\"s3\">LEGGI E GIURISDIZIONE APPLICABILI<\/span><\/p><p><span class=\"s3\">Il presente contratto \u00e8 regolato dalla legge italiana. Tutte le controversie nascenti dal presente contratto o comunque relative ai rapporti da esso derivanti, saranno devolute alla cognizione esclusiva del Foro di Vicenza, salvo il tentativo obbligatorio di conciliazione nei modi e nei casi previsti dal Regolamento Agcom sulle procedure di risoluzione delle controversie tra operatori di comunicazioni elettroniche e utenti, approvato con delibera n. 173\/07\/Cons. In caso di contratto con un consumatore, le controversie saranno <\/span><span class=\"s3\">rinviate<\/span><span class=\"s3\"> alla <\/span><span class=\"s3\">gestione<\/span><span class=\"s3\"> del Tribunale del consumatore stesso, come previsto dal Codice del Consumo. MINORI Open Sky non vende o noleggia prodotti o servizi a minori ai sensi delle leggi nazionali applicabili.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Procedure per i reclami reclami Il Cliente pu\u00f2 presentare un reclamo via e-mail all&#8217;indirizzo info@brdyservice.it o alla nostra PEC open-sky@pec.it, indicando nello stesso i propri dati, il codice identificativo del cliente, il Prodotto a cui il reclamo si riferisce e il motivo del reclamo. Open Sky fornir\u00e0 una risposta al Cliente entro 45 giorni dal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2911","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/brdy.com\/it\/en\/wp-json\/wp\/v2\/pages\/2911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brdy.com\/it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brdy.com\/it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brdy.com\/it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brdy.com\/it\/en\/wp-json\/wp\/v2\/comments?post=2911"}],"version-history":[{"count":7,"href":"https:\/\/brdy.com\/it\/en\/wp-json\/wp\/v2\/pages\/2911\/revisions"}],"predecessor-version":[{"id":4134,"href":"https:\/\/brdy.com\/it\/en\/wp-json\/wp\/v2\/pages\/2911\/revisions\/4134"}],"wp:attachment":[{"href":"https:\/\/brdy.com\/it\/en\/wp-json\/wp\/v2\/media?parent=2911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}