{"id":3468,"date":"2023-07-11T13:42:57","date_gmt":"2023-07-11T11:42:57","guid":{"rendered":"https:\/\/brdy.com\/fr\/nos-garanties\/"},"modified":"2023-09-07T15:46:50","modified_gmt":"2023-09-07T15:46:50","slug":"nos-garanties","status":"publish","type":"page","link":"https:\/\/brdy.com\/fr\/nos-garanties\/","title":{"rendered":"Nos garanties"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3468\" class=\"elementor elementor-3468 elementor-2864\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fde715c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fde715c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-93f38e2\" data-id=\"93f38e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-346fccb eael-dual-header-content-align-center elementor-widget elementor-widget-eael-dual-color-header\" data-id=\"346fccb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-dual-color-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"eael-dual-header\">\n\t\t\t\t<h2 class=\"title eael-dch-title\"><span class=\"eael-dch-title-text eael-dch-title-lead lead solid-color\">Nos<\/span> <span class=\"eael-dch-title-text\">garanties<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eba693 elementor-widget elementor-widget-text-editor\" data-id=\"1eba693\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre prix garanti<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2af5aaf elementor-widget elementor-widget-text-editor\" data-id=\"2af5aaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Nous sommes convaincus que nous offrons le meilleur rapport qualit\u00e9-prix pour le haut d\u00e9bit par satellite. Si vous pouvez vous connecter \u00e0 un service \u00e9quivalent ailleurs pour moins cher chaque mois, nous le battrons !  <\/strong><\/p>\n<p><em>Nous battrons tout prix mensuel \u00e9quivalent pour un forfait haut d\u00e9bit par satellite. A l&rsquo;exclusion des prix promotionnels ou de lancement, et du co\u00fbt de l&rsquo;\u00e9quipement satellite. La comparaison des prix est laiss\u00e9e \u00e0 notre enti\u00e8re discr\u00e9tion.   <\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c266b0 elementor-widget elementor-widget-text-editor\" data-id=\"9c266b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun MacChromeBold SCXW238843474 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW238843474 BCX0\">Garantie de remboursement de<\/span> <span class=\"NormalTextRun SCXW238843474 BCX0\">14 jours<\/span><\/span><span class=\"EOP SCXW238843474 BCX0\" data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74bf166 elementor-widget elementor-widget-text-editor\" data-id=\"74bf166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Gr\u00e2ce \u00e0 notre garantie de remboursement de 14 jours, vous avez l&rsquo;assurance que si notre service ne r\u00e9pond pas \u00e0 vos attentes, vous pouvez r\u00e9silier votre contrat dans les 14 premiers jours, sans aucun probl\u00e8me. <\/strong><\/p>\n<p><em>Vous pouvez annuler votre commande \u00e0 tout moment avant que votre \u00e9quipement ne soit install\u00e9 et activ\u00e9. Il vous suffit d&rsquo;appeler votre service client\u00e8le Brdy ou de le contacter via votre portail client My Brdy.  <\/em><\/p>\n<p><em>Une fois install\u00e9 et activ\u00e9, vous avez le droit de changer d&rsquo;avis et de demander un retrait. <\/em><\/p>\n<p><em>Dans le cadre de notre garantie de satisfaction de 14 jours, la gestion du retour de votre \u00e9quipement satellite d\u00e9pend de l&rsquo;\u00e9tat de l&rsquo;\u00e9quipement et du service ;<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08dc5be elementor-widget elementor-widget-text-editor\" data-id=\"08dc5be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><tbody><tr><td width=\"200\"><p>Mat\u00e9riel pay\u00e9<\/p><\/td><td width=\"200\"><p>Mat\u00e9riel non re\u00e7u par le client<\/p><\/td><td width=\"200\"><p>Remboursement int\u00e9gral<\/p><\/td><\/tr><tr><td width=\"200\"><p>\u00c9quipement pas install\u00e9<\/p><\/td><td width=\"200\"><p>Mat\u00e9riel re\u00e7u par le client\/ Non ouvert<\/p><\/td><td width=\"200\"><p>Brdy organisera la collecte de l&rsquo;\u00e9quipement \/ Remboursement total d\u00fb<\/p><\/td><\/tr><tr><td width=\"200\"><p>\u00c9quipement pas install\u00e9<\/p><\/td><td width=\"200\"><p>R\u00e9ception du mat\u00e9riel par le client\/ouverture<\/p><\/td><td width=\"200\"><p>L&rsquo;\u00e9quipement est remball\u00e9 dans son emballage d&rsquo;origine\/ Brdy organisera la collecte de l&rsquo;\u00e9quipement\/ Remboursement complet.<\/p><\/td><\/tr><tr><td width=\"200\"><p>\u00c9quipement install\u00e9\/d\u00e9sactiv\u00e9<\/p><\/td><td width=\"200\"><p>Install\u00e9 par des professionnels\/DIY<\/p><\/td><td width=\"200\"><p>L&rsquo;\u00e9quipement est remball\u00e9 dans son emballage d&rsquo;origine\/ Brdy organisera la collecte de l&rsquo;\u00e9quipement\/ Remboursement complet.<\/p><\/td><\/tr><tr><td width=\"200\"><p>\u00c9quipement install\u00e9\/activ\u00e9 &lt;14 jours<\/p><\/td><td width=\"200\"><p>Install\u00e9 par des professionnels\/DIY<\/p><\/td><td width=\"200\"><p>Mat\u00e9riel remball\u00e9 dans son emballage d&rsquo;origine\/ Brdy organisera la collecte du mat\u00e9riel\/ Remboursement int\u00e9gral\/ Remboursement au prorata de la consommation de donn\u00e9es.<\/p><\/td><\/tr><tr><td width=\"200\"><p>\u00c9quipement install\u00e9\/activ\u00e9 &gt;14 jours<\/p><\/td><td width=\"200\"><p>Install\u00e9 par des professionnels\/DIY<\/p><\/td><td width=\"200\"><p>Pas de remboursement\/ contrat en vigueur<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfc063e elementor-widget elementor-widget-text-editor\" data-id=\"dfc063e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Dans tous les cas, vous devrez renvoyer le modem Wi-Fi (accompagn\u00e9 des c\u00e2bles et de l&rsquo;alimentation \u00e9lectrique) dans un d\u00e9lai de trente (30) jours \u00e0 compter de la communication de la r\u00e9tractation\/r\u00e9siliation. Dans le cas contraire, une facture sera \u00e9tablie. Pour exercer votre droit de retrait, vous pouvez soumettre votre demande \u00e0 partir de votre portail client My Brdy. <\/em><\/p>\n<p><em>Vous pouvez \u00e9galement envoyer une demande \u00e9crite \u00e0 la m\u00eame adresse (mais veuillez noter que pour que nous puissions traiter votre demande, celle-ci doit contenir les m\u00eames informations que le formulaire, c&rsquo;est-\u00e0-dire votre nom complet, l&rsquo;adresse d&rsquo;installation, le nom du paquet, la date d&rsquo;activation de votre paquet et, de pr\u00e9f\u00e9rence, la raison de votre changement d&rsquo;avis).<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cdaf35e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cdaf35e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-034b15d\" data-id=\"034b15d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nos garanties Notre prix garanti Nous sommes convaincus que nous offrons le meilleur rapport qualit\u00e9-prix pour le haut d\u00e9bit par satellite. Si vous pouvez vous connecter \u00e0 un service \u00e9quivalent ailleurs pour moins cher chaque mois, nous le battrons ! Nous battrons tout prix mensuel \u00e9quivalent pour un forfait haut d\u00e9bit par satellite. A l&rsquo;exclusion [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3468","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/brdy.com\/fr\/wp-json\/wp\/v2\/pages\/3468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brdy.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brdy.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brdy.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brdy.com\/fr\/wp-json\/wp\/v2\/comments?post=3468"}],"version-history":[{"count":4,"href":"https:\/\/brdy.com\/fr\/wp-json\/wp\/v2\/pages\/3468\/revisions"}],"predecessor-version":[{"id":3629,"href":"https:\/\/brdy.com\/fr\/wp-json\/wp\/v2\/pages\/3468\/revisions\/3629"}],"wp:attachment":[{"href":"https:\/\/brdy.com\/fr\/wp-json\/wp\/v2\/media?parent=3468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}