{"id":3,"date":"2023-06-26T12:01:24","date_gmt":"2023-06-26T12:01:24","guid":{"rendered":"https:\/\/brdy.com\/business\/?page_id=3"},"modified":"2024-09-11T17:07:13","modified_gmt":"2024-09-11T16:07:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/brdy.com\/business\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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We are Bigblu Broadband Operations Ltd, 60 Gracechurch Street, London, EC3V 0HR\u202f(Company Number: 06759661), trading as \u2018Brdy\u2019. Where we refer to \u2018we\u2019, \u2018us\u2019 or \u2018our\u2019, this means Brdy and our group companies. For the purposes of GDPR Brdy is the data controller and our registration number is: ZA185544. Brdy and its group companies are committed to protecting and respecting your privacy.\u00a0
Please read the following privacy policy, which covers in detail the information we collect from you, how we use it and how we keep your information secure.\u00a0<\/p>

WHAT OUR PRIVACY POLICY COVERS<\/strong>\u00a0
This Privacy Policy covers Brdy\u2019s treatment of personally identifiable information that we collect from you.\u00a0
This policy does not apply to the practises of companies that Brdy does not own or control, or to people that Brdy does not employ or manage.\u00a0
There may be links within the pages of Brdy\u2019s website that will take you to other web sites. Please make sure you read the privacy policy of any other sites that may ask for personally identifiable information before you register with them.\u00a0
This website is not intended for children and we do not knowingly collect data relating to children.\u00a0<\/p>

WHAT WE COLLECT AND HOW WE USE IT<\/strong>\u00a0
Brdy collects a minimal amount of personally identifiable information to manage your interaction with us as a customer and also any information which you supply us with when completing any of the contact forms on the Brdy website or via any of the other means listed below.\u00a0<\/p>

Brdy also automatically receives and records information on our server logs from your browser including your IP address, browser type and the pages you request.\u00a0<\/p>

We may collect and process the following data about you:\u00a0<\/p>

\u2022 Name(s)\u00a0
\u2022 Email address(es)\u00a0
\u2022 Phone number(s)\u00a0
\u2022 Language preference\u00a0
\u2022 Gender\u00a0
\u2022 Billing and or Installation address\u00a0
\u2022 Payment information (Credit\/Debit card information, Bank information for Direct Debits\/SEPA payments)\u00a0
\u2022 Company name (if a business customer)\u00a0
\u2022 VAT Number (if a business customer)\u00a0
\u2022 Transaction data which includes details about payments to and from you and other details of products and services you have purchased from us\u00a0
\u2022 Technical data which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website\u00a0
\u2022 Profile data which includes your username purchases or orders made by you, your interests, preferences, feedback and survey responses\u00a0
\u2022 Usage data which includes information about how you use our website, products and services\u00a0
\u2022 Marketing and Communications data which includes your preferences in receiving marketing from us and our third parties and your communication preferences\u00a0
\u2022 Your tax details\u00a0
We collect this data in the following ways:\u00a0
\u2022 On the phone when you speak to us\u00a0
\u2022 Via email\u00a0
\u2022 Via web forms on our website\u00a0
\u2022 Via an online chat system on our website\u00a0
\u2022 Written correspondence\u00a0
\u2022 Via analytics providers, other third parties or publicly available sources\u00a0
Brdy uses this data\/information for the following purpose:\u00a0
\u2022 It enables us to customise the advertising & content of the web site and direct the site\u2019s development in ways that are suited most to your needs and interests\u00a0
\u2022 To process transactions using state of the art SSL encryption using SagePay (Protx), PayPal and Realex systems\u00a0
\u2022 to carry out our obligations and to enforce our rights arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us\u00a0
\u2022 to notify you about changes to our service\u00a0
\u2022 to ensure that content from our site is presented in the most effective manner for you and for your computer or device; and\u00a0
\u2022 to comply with any legal obligations we have as an Internet service provider\u00a0
\u2022 If you are a shareholder we also need to process your personal data to comply with our legal and regulatory obligations as a company whose shares are traded on the AIM market of the London Stock exchange\u00a0
\u2022 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:\u00a0
\u2022 Where we need to perform the contract we are about to enter into or have entered into with you\u00a0
\u2022 Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests\u00a0
\u2022 Where we need to comply with a legal or regulatory obligation\u00a0
\u2022 Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message\u00a0<\/p>

CHOICE \/ OPT-IN<\/strong>\u00a0
Brdy users are given the opportunity to opt in to having marketing information sent to them at the time of registration. If you have not opted-in, we may still send direct marketing information to you on other legal bases. If you do not wish us to send you direct marketing you may email us or write to us to request that your name be taken off our contact list and all databases (other than suppression lists to ensure that we respect your wishes). You can write to us at Brdy, 10 London Mews, Paddington, W2 1HY or email us here: GDPR@Brdyservice.uk\u00a0
We do not send unsolicited marketing emails to personal email addresses (spam).\u00a0<\/p>

COOKIES<\/strong>\u00a0
Our websites use cookies to store information on your computer. Some of these cookies are essential to make our site work and others help us to improve by providing insight into how our sites are being used.\u00a0<\/p>

INFORMATION SHARING AND DISCLOSURE<\/strong>\u00a0
We may share your personal data with any member of our group of Companies, which means our subsidiaries, as defined in section 1159 of the UK Companies Act 2006.\u00a0
We may share your information with selected third parties including:\u00a0
\u2022 Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you\u00a0
\u2022 Euro Broadband Infrastructure S.a.r.l for the purpose of allowing them to undertake service quality surveys\u00a0
\u2022 Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you\u00a0
\u2022 Professional advisers and our Nominated Adviser and Broker\u00a0
\u2022 Our share registrar and its service providers\u00a0
\u2022 Financial intermediaries and lenders\u00a0
We may disclose your Customer Data to third parties:\u00a0
\u2022 In the event that we sell or buy any business or assets, in which case we may disclose Personal Data to the prospective seller or buyer of such business or assets\u00a0
\u2022 If Brdy or substantially all of its assets are acquired by a third party, in which case Personal Data we hold about our customers will be one of the transferred assets, subject to normal fair processing notices being issued to you\u00a0
\u2022 If we are under a duty to disclose or share Personal Data in order to comply with any legal obligation, or in order to enforce or apply our standard terms and other agreements; or to protect the rights, property, or safety of Brdy, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction\u00a0
\u2022 If we need to respond to legal summonses, court orders or other legal processes\u00a0<\/p>

WHERE WE STORE DATA AND YOUR RIGHTS<\/strong>\u00a0
The data that we collect from you is primarily stored and managed in the UK, but may be transferred to, and stored at, a destination outside the European Economic Area (\u201cEEA\u201d). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. The transferring and storing of any Personal Data outside of the EEA will be done so with applicable data protection laws.\u00a0<\/p>

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. You should not to share a password with anyone.\u00a0<\/p>

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.\u00a0<\/p>

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal or confidential data to these websites.\u00a0<\/p>

Brdy takes every reasonable precaution to protect users\u2019 information both on-line and off-line.\u00a0
We do not link personally identifiable information to administration information received.\u00a0
We will not buy other information, which can be linked to your personally identifiable information that we hold.\u00a0<\/p>

YOUR LEGAL RIGHTS<\/strong>\u00a0
You have the following rights, which you can exercise free of charge:\u00a0
You can ask us to:\u00a0
\u2022 provide you with a copy of the Personal Data you provided to us, in a structured, commonly used and machine-readable format and\/or transmit that data to a third party\u2014in certain situations provide a copy of your Personal Data (the right of access)\u00a0
\u2022 correct any mistakes in your Personal Data\u00a0
\u2022 delete your Personal Data\u2014in certain situations\u00a0
\u2022 restrict processing of your personal data\u2014in certain circumstances, e.g. if you contest the accuracy of the data\u00a0
You can object:\u00a0
\u2022 at any time to your Personal Data being processed for direct marketing (including profiling);\u00a0
\u2022 in certain other situations to our continued processing of your Personal Data, e.g. processing carried out for the purpose of our legitimate interests.\u00a0
You also have the right to complain to the supervisory authority in the European Union where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https:\/\/ico.org.uk\/concerns or telephone: 0303 123 1113. \u00a0
Where we are processing your personal data on the basis of your consent, you can withdraw it at any time.\u00a0
If you would like to exercise any of those rights, please email us on GDPR@Brdyservice.uk\u00a0
Your objection (or withdrawal of consent) may mean we cannot perform the services you have requested of us or you may not be able to use the services we offer. We will advise you where this is the case. In certain circumstances even if you withdraw your consent we may still be able to process your personal information if required or permitted by law or for the purpose of exercising or defending our legal rights or meeting our legal and regulatory obligations.\u00a0<\/p>

CHANGES TO THIS PRIVACY POLICY<\/strong>\u00a0
Brdy may amend this policy from time to time to take into account developments in the site and changes to information collected. If we make substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our web pages or by email.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

We are Bigblu Broadband Operations Ltd, 60 Gracechurch Street, London, EC3V 0HR\u202f(Company Number: 06759661), trading as \u2018Brdy\u2019. Where we refer to \u2018we\u2019, \u2018us\u2019 or \u2018our\u2019, this means Brdy and our group companies. For the purposes of GDPR Brdy is the data controller and our registration number is: ZA185544. Brdy and its group companies are committed to protecting and respecting your privacy.\u00a0Please read the following privacy policy, which covers in detail the information we collect from you, how we use it and how we keep your information secure.\u00a0 WHAT OUR PRIVACY POLICY COVERS\u00a0This Privacy Policy covers Brdy\u2019s treatment of personally identifiable information that we collect from you.\u00a0This policy does not apply to the practises of companies that Brdy does not own or control, or to people that Brdy does not employ or manage.\u00a0There may be links within the pages of Brdy\u2019s website that will take you to other web sites. Please make sure you read the privacy policy of any other sites that may ask for personally identifiable information before you register with them.\u00a0This website is not intended for children and we do not knowingly collect data relating to children.\u00a0 WHAT WE COLLECT AND HOW WE USE IT\u00a0Brdy collects a minimal amount of personally identifiable information to manage your interaction with us as a customer and also any information which you supply us with when completing any of the contact forms on the Brdy website or via any of the other means listed below.\u00a0 Brdy also automatically receives and records information on our server logs from your browser including your IP address, browser type and the pages you request.\u00a0 We may collect and process the following data about you:\u00a0 \u2022 Name(s)\u00a0\u2022 Email address(es)\u00a0\u2022 Phone number(s)\u00a0\u2022 Language preference\u00a0\u2022 Gender\u00a0\u2022 Billing and or Installation address\u00a0\u2022 Payment information (Credit\/Debit card information, Bank information for Direct Debits\/SEPA payments)\u00a0\u2022 Company name (if a business customer)\u00a0\u2022 VAT Number (if a business customer)\u00a0\u2022 Transaction data which includes details about payments to and from you and other details of products and services you have purchased from us\u00a0\u2022 Technical data which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website\u00a0\u2022 Profile data which includes your username purchases or orders made by you, your interests, preferences, feedback and survey responses\u00a0\u2022 Usage data which includes information about how you use our website, products and services\u00a0\u2022 Marketing and Communications data which includes your preferences in receiving marketing from us and our third parties and your communication preferences\u00a0\u2022 Your tax details\u00a0We collect this data in the following ways:\u00a0\u2022 On the phone when you speak to us\u00a0\u2022 Via email\u00a0\u2022 Via web forms on our website\u00a0\u2022 Via an online chat system on our website\u00a0\u2022 Written correspondence\u00a0\u2022 Via analytics providers, other third parties or publicly available sources\u00a0Brdy uses this data\/information for the following purpose:\u00a0\u2022 It enables us to customise the advertising & content of the web site and direct the site\u2019s development in ways that are suited most to your needs and interests\u00a0\u2022 To process transactions using state of the art SSL encryption using SagePay (Protx), PayPal and Realex systems\u00a0\u2022 to carry out our obligations and to enforce our rights arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us\u00a0\u2022 to notify you about changes to our service\u00a0\u2022 to ensure that content from our site is presented in the most effective manner for you and for your computer or device; and\u00a0\u2022 to comply with any legal obligations we have as an Internet service provider\u00a0\u2022 If you are a shareholder we also need to process your personal data to comply with our legal and regulatory obligations as a company whose shares are traded on the AIM market of the London Stock exchange\u00a0\u2022 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:\u00a0\u2022 Where we need to perform the contract we are about to enter into or have entered into with you\u00a0\u2022 Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests\u00a0\u2022 Where we need to comply with a legal or regulatory obligation\u00a0\u2022 Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message\u00a0 CHOICE \/ OPT-IN\u00a0Brdy users are given the opportunity to opt in to having marketing information sent to them at the time of registration. If you have not opted-in, we may still send direct marketing information to you on other legal bases. If you do not wish us to send you direct marketing you may email us or write to us to request that your name be taken off our contact list and all databases (other than suppression lists to ensure that we respect your wishes). You can write to us at Brdy, 10 London Mews, Paddington, W2 1HY or email us here: GDPR@Brdyservice.uk\u00a0We do not send unsolicited marketing emails to personal email addresses (spam).\u00a0 COOKIES\u00a0Our websites use cookies to store information on your computer. Some of these cookies are essential to make our site work and others help us to improve by providing insight into how our sites are being used.\u00a0 INFORMATION SHARING AND DISCLOSURE\u00a0We may share your personal data with any member of our group of Companies, which means our subsidiaries, as defined in section 1159 of the UK Companies Act 2006.\u00a0We may share your information with selected third parties including:\u00a0\u2022 Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you\u00a0\u2022 Euro Broadband Infrastructure S.a.r.l for the purpose of allowing them to undertake service quality surveys\u00a0\u2022 Credit reference agencies for the purpose of assessing your credit score where this is a condition…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry","page--item"],"_links":{"self":[{"href":"https:\/\/brdy.com\/business\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brdy.com\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brdy.com\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brdy.com\/business\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brdy.com\/business\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":17,"href":"https:\/\/brdy.com\/business\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":26154,"href":"https:\/\/brdy.com\/business\/wp-json\/wp\/v2\/pages\/3\/revisions\/26154"}],"wp:attachment":[{"href":"https:\/\/brdy.com\/business\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}